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Our Customer Feedback
 

     
Terry,

I want to thank you so much for the Featherland folding cages! Finally, an affordable, beautiful, functional and extremely well-crafted cage! As you may be aware, I have had cages from six of the top cage manufacturers and, in my opinion, none of those cages hold a candle to your cages. Everything you have done with these cages has been carefully thought out, from the ease of set-up (minutes), to the perfect sizing per species of bird, to the uniform bar spacing, all the way down to the bottom support (which is high enough to vacuum under so that you don't have to move the cages to clean around them). There are absolutely NO rough edges to cut or scratch yourself on-something that your competitors don't seem to find important. And now I understand that you will be offering the option of outside feeders-which I will definitely be interested in. Over the years, I have gone through many cages (seriously, tens of thousands of dollars worth) in my search for the perfect cage. Well, I can honestly say that I have finally found it in your stainless steel Featherland folding cage! A cage that is not only good for the birds, but for the caretakers as well. Please keep up the good work Terry and know that you now have in me, a customer for life.

Thank you!

Alyson Middlecamp

Grand Rapids, Michigan

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Terry,  

I spoke with you a couple weeks ago when I ordered our 1827 stainless steel cage which we love.  It was easy to put together (I did it all by myself and I am a total klutz when it comes to putting together or fixing things)  so I was very pleased with that. Out parakeets love it too.  I let them use one of the four side feeding doors as a side entrance and they like that alot!  Boko and Kiwi fly out the front and in the side or perch on it.  

Thank you!!  

Elizabeth Wilkes

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Dear Terry,

I had to write you about my new Featherland 32x48 stainless cage; it far exceeded my expectations!  To call it a cage is a misnomer; a parrot palace would be a more accurate description.  I have had birds for over 20 years and this is the most elegant, practical, creative, and structurally sound cage I have ever seen at any price, not to mention the superior craftsmanship.

The domed top, arched door, and corner trim give the cage a classic look.  The high-grade stainless steel gleams (unlike that used by other vendors which attracts water spots and fingerprints like a magnet).  This is truly a cage designed by someone who understands birds and what their owners need to do to take care of them.  Attention to detail is evident throughout, like:  (a) the 4 outside feeder doors, vice the usual 2-3, (b) dual grills and pans to facilitate mobility and make cleaning a snap, (c) the 4 inch panel between the grill and pan to stymie even the best escape artist, (d) real locking casters, and (e) the fact that the tray is fully supported compared to the usual 4 solder joints.

Ingenious is the only word to describe the mechanical engineering that went into the cage design.  Assembly is virtually instantaneous due to the folding/locking mechanisms and all without any tools.  Four bars run the entire length of the cage top so there are a multitude of places to hang toys and swings, not the usual 1-2.

Your company also sets the standard in customer service.  All my queries were answered immediately with consistent polite, professional, responsive, top-notch service.  Your staff is knowledgeable about the cage inside and out, since you designed it.  The delivery service is also unsurpassed.

In summary, the only way to describe this cage is amazing?  This is truly a cage for birds (and their owners) who deserve only the best!

                                                                                                Sincerely,

                                                                                                Debra Herrmann

                                                                                                Bethesda, Maryland

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Dear Terry (Taishan):

This letter is to let you know how much me and my two sun conures are enjoying the stainless cages I purchased from you. I am extremely critical when it comes to bad products, so it is truly a complement for me to say I am thrilled with the cages. The stainless has a nice shiney finish, which is exactly what I wanted. Clean up is easy and convenient. Thank you for providing a terrific product at such a reasonable price, along with great customer service.

Sincerely,

Lynn Bourgue

Warwick , RI 02889

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Terry:

Just wanted to let you know that we received our cage on Friday, June 23rd!! Everything was in perfect condition. We are impressed with the quality of materials and craftsmanship! We put it together outside to be sure nothing was missing, then unassembled and reassembled in the room in which it was going!! It is so easy to move around and maneuver tight spaces.

But, most importantly . . . . Norton (our Blue and Gold macaw) loves it. It was his tenth birthday present. He now has his own room with a door! He can get better rest and sleep than before. After the cage was together in his new room and all ready for him, we put him in it. He turned around slowly, looking around, and his eyes pin-pointed and his feathers fluffed up around his head, and he gave us a "kissy sound" !!! It was like he was saying, "Wow, is this for me??? Thank you!"

Thank featherland for offering a wonderful product that is excellently designed and built . . . . we hope to have this cage for many years to come no matter where we reside!!! Trying to accommodate "the bird" is no longer an issue!!!

Cheri Alting

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Terry:

I want to thank you for your wonderful service! I received my missing seed guard today, along with the exterior feeders that I ordered. The whole experience I have had in ordering the cage from your company has been great-fast service, great products. We love the cage and exterior feeding system. It was easy to put together and fit perfectly in the RV! Thank you!

Nancy Emery

Jacksonville, NC


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Dear Featherland Co:

I recently upgraded my Severe Macaw's cage from an Avian Adventures Mediana to a 2842 Folding Villa Featherland stainless steel cage, and I must say, it is GORGEOUS! The set-up was fast and easy. I love that it folds flat. I was able to wheel it into the room effortlessly and set up was a snap. I love the shiny finish--it looks classy and elegant. My baby Diego really loves the extra room, and when my baby's happy, I'm ecstatic!

I am really, really pleased with your cage. It is truly an amazing piece of craftsmanship.  When I first placed Diego inside his new Featherland cage, he immediately started flapping his wings happily -- now easier to do with all the extra space he has. Then he went exploring---upside down and all around. I could tell he loved it.

One thing that truly stands out for me is the safety features, namely, the fact that the cage door stops short of swinging open all the way back against the cage. Diego's old Avian Adventures Mediana cage has a door that can swing all the way backward and slam against the cage which is pretty dangerous as Diego loved to perch on top of the cage door and manipulate it open and shut by grabbing hold of the cage bars with his beak. I was always afraid he would injure himself. With your cage, that fear is gone, and I can rest easy knowing he is safe.

I will be acquiring an SI Eclectus soon, and she will surely have another one of your stainless steel masterpieces for a home.

Adriana Navarro, Los Angeles, CA

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From: pat donnelly
Sent: Thursday, September 20, 2007 3:44 PM
To: Terry Gao
Subject: folding cages

I can't find the words to tell you how impressed I am by the Stainless Steel Folding Cages. Putting them together took about a half hour each (in part because I didn't notice the instructions until I was done) and was so easy I kept calling friends to tel them about it each step of the way. Oh, yeah, and they're beautiful. I'll take photos and send them to you.

If I hadn't just gotten a monumental property tax bill, I'd be ordering the largest one for my Cockatoo.

AND, I like these cages SO much, people keep accusing me of being PAID to say so! Ha!

(I just can't understand why these aren't the most popular bird items in the world)

Thank you so very much.

--
Your Local Certified Quantum Mechanic

   

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